data

I want to export all my data

How to request an export of your FamilyCaseHub data.

Export your data

If you want a copy of the information connected with your FamilyCaseHub account, the quickest route is to use any export tooling available in the app, if that feature is available.

If you cannot access an export flow, or need help, you can also request an export through support.

What an export may include

An export may include the data you have created, uploaded, or stored in connection with your use of FamilyCaseHub, such as:

• uploaded documents and files
• case notes, drafts, and working materials
• account-related information linked to your use of the service

The exact contents and format of an export may vary depending on the tools and data available for your account.

Before you request deletion

If you are thinking about deleting your data or closing your account, we strongly recommend exporting anything you may need first.

See Delete all my data and Delete my account for related guidance.

How to request an export

If export is available in the app, use that process first.

If you cannot access it, or need a specific export for support or compliance reasons, submit a support ticket and explain what you need.

We may need to confirm your identity before processing the request.